Installer Interrupted

If you've tried to install the Databridge but you're getting the following error message when it attempts to install the files, this normally means that you're missing one of the following pre-requisites:

• Windows server 2003/2008/2012
• IIS 6, 7 or 8
• IIS 6 metabase compatibility
• Microsoft .Net Framework 3.5
• ASP
• SQL Server 2008 express or greater

You will be able to confirm you have to following features by following the steps below:

1. Open Server Manager Dashboard.
2. Select Manage and then 'Add Roles and Features'
   
3. Keep going next until you reach 'Server Roles'
4. From here you will need to check if the following have been selected (make sure IIS is installed on the server before you look for the following features):
   • Web Server
     • Application Development
       • .NET Extensibility 3.5
       • .NET Extensibility 4.5
       • ASP
       • ASP .NET 3.5
       • ASP .NET 4.5
   • Management Tools
     • IIS 6 Management Compatibility
       • IIS 6 Metabase Compatibility
5. Then Select Finish.

Once these have been confirmed to be installed, try to run the installer again.

Failing this, you can contact us via email at support@bksb.co.uk or give us a call on 01623 413333.