If you've tried to install the Databridge but you're getting the following error message when it attempts to install the files, this normally means that you're missing one of the following pre-requisites:
- Windows server 2003/2008/2012/2016/2019
- IIS 6, 7 or 8
- IIS 6 metabase compatibility
- Microsoft .Net Framework 3.5
- ASP
- SQL Server 2008 express or greater
You will be able to confirm you have to following features by following the steps below:
- Open Server Manager Dashboard.
- Select Manage and then 'Add Roles and Features'
- Keep going next until you reach 'Server Roles'
- From here you will need to check if the following have been selected (make sure IIS is installed on the server before you look for the following features):
- Web Server
- Application Development
- .NET Extensibility 3.5
- .NET Extensibility 4.5
- ASP
- ASP .NET 3.5
- ASP .NET 4.5
- Application Development
- Management Tools
- IIS 6 Management Compatibility
- IIS 6 Metabase Compatibility
- IIS 6 Management Compatibility
- Web Server
- Then Select Finish.
Once these have been confirmed to be installed, try to run the installer again.
Failing this, you can contact us via email at support@bksb.co.uk or give us a call on 01623 413333.
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